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Installing Office Applications with UTokyo Microsoft License

About

This page explains how to install and use Office apps that are part of the UTokyo Microsoft License.

Cautions

  • Office apps that are installed on a PC can only be used by students and faculty members employed by the University of Tokyo.
  • Installation requires that Using Multi-Factor Authentication (MFA) for UTokyo Accounts is already set up.
  • You can install the apps on up to 5 PCs.
  • You need to connect to the internet at least once every 30 days for license authentication. The license authentication is done automatically when you are connected to the internet, so you do not need to perform any special operations.

Usage

The following explains how to use Office apps. The procedure is divided into two parts: Installing the app on a PC and Signing in with UTokyo Account. To start using the apps, you need to complete both of these steps.

Install the apps

  1. Access Microsoft 365 > Apps and sign in with your UTokyo Account (your 10-digit Common ID followed by @utac.u-tokyo.ac.jp). For detailed instructions and information on switching between Microsoft accounts, see Signing in to Microsoft Systems with UTokyo Account.

    Help: If you see a “You don’t have access to this” error The Multi-Factor Authentication for your UTokyo Account required to use Microsoft Office applications may not have been completed or may not yet be reflected in the system. Please make sure to complete the “Initial Setup Procedures for UTokyo Account Multi-Factor Authentication” all the way through “Step 4: Apply to use Multi-Factor Authentication” to enable Multi-Factor Authentication for your UTokyo Account. After that, please wait approximately 30 minutes for the Multi-Factor Authentication settings to be reflected in the system.
    If the problem persists, please consult the Technical Support Desk.

  2. Click “Install apps” in the upper right corner of the screen, and then click “Microsoft 365 Apps” from the menu that appears.

    Help: If “Microsoft 365 Apps” is not displayed

    You are not an eligible user. If you need to use Office, one alternative is Microsoft Office Web Apps. If you believe you are an eligible user but “Microsoft 365 Apps” is not displayed, please check with the relevant office of your faculty/graduate school (academic affairs office for students, human resources office for faculty and staff) to confirm your enrollment or personnel registration status.

  3. If you see “Install Office”, click “Install Office”. If you see “Install and more”, click “Install Microsoft 365 apps”.

    Help: If “Install Office” or similar is not displayed

    Your environment may not support the installation of Microsoft Office applications.

  4. The remaining steps may vary. The installation may proceed automatically, or you may need to click a confirmation button or manually open the downloaded file.

  5. When a message indicating that the installation is complete is displayed, you are done. Next, proceed to the “Sign in to the app” section below.

Sign in to the app

  1. Launch one of the installed Microsoft Office applications, such as Word, Excel, or PowerPoint. The following instructions use Word as an example.

  2. Check the screen that appears and follow the instructions below.

    • If a dialog saying “Sign in to get the most out of Office” or similar is displayed: You are not signed in to any Microsoft account in the Office app. Click “Sign in or create account”.
    • If the above screen does not appear and the normal editing screen is displayed: You are signed in to the Office app with some Microsoft account. Click the person icon in the upper right corner, then check which account you are currently signed in with. If you are signed in with an account other than your UTokyo Account, select “Add account”.

  3. Installation will show a similar sign-in screen. Sign in.

  4. On Windows, a dialog saying “Stay signed in to all your apps” may appear. Depending on your selections here, error messages may occur while using the Office app. To prevent this, please respond as follows:

    1. Uncheck “Allow my organization to manage my device”.
    2. If you want to automatically sign in with your UTokyo Account to other Microsoft systems (such as OneDrive) in addition to Office apps, select “Yes”. If you want to sign in with your UTokyo Account to Office apps only, select “No, sign in to this app only”.
    Help: If you made a different selection from the above

    Error messages (error code: 80180018, etc.) may appear while using the Office app. This error occurs because of a mismatch between the administrative settings of UTokyo Account and the behavior of the Office app, and it does not adversely affect your device, other software, or saved data. If the Office app is working without issues, you can safely ignore this error. However, if you find the error messages annoying or if the error prevents you from using the Office app altogether, you can follow the steps below to correct the settings and prevent such errors from occurring.

    1. Close all Office apps such as Word and Excel.
    2. Open the Windows “Settings” app (gear icon).
    3. In the settings menu, select “Accounts” > “Access work or school”.
    4. If your UTokyo Account is displayed on the “Access work or school” screen, select “Disconnect”.
    5. Try signing in to the Office app again.

  5. Click the person icon in the upper right corner and confirm that you are signed in with your UTokyo Account.

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